Transparency of Public Information on the Websites of Municipalities as a Tool for Civic Auditing During COVID-19 of 2020

Narcisa Medranda Morales, Nina Aguiar Mariño, Victoria Palacios Mieles

Producción científica: Capítulo del libro/informe/acta de congresoContribución de conferenciarevisión exhaustiva


Access to public information is the basis for effective citizen participation and the strengthening of democracy. This research was conducted using a quantitative approach at an exploratory level, using a mixed documentary and field study strategy with the aim of presenting the transparency levels of public information in the municipal websites of different capitals of Ecuador during COVID-19. During July 2021, a questionnaire of 13 questions was applied, which consisted on two open and 11 closed questions, the latter with dichotomous and Likert scales. The sample consisted of 343 individuals. Among the most relevant results, the interest of citizens (62.10%) in using the municipalities’ webpages to obtain information stands out; however, they express the limited availability of information as well as its quality (clarity and reliability), especially during the health crisis generated by the COVID-19 pandemic, and the needs of the population (95.30%) for having means and tools that allow the different social groups and actors to have access to public information, in order to exercise effective participation and civic auditing of public affairs.

Idioma originalInglés
Título de la publicación alojadaCommunication and Applied Technologies - Proceedings of ICOMTA 2022
EditoresPaulo Carlos López-López, Ángel Torres-Toukoumidis, Andrea De-Santis, Óscar Avilés, Daniel Barredo
EditorialSpringer Science and Business Media Deutschland GmbH
Número de páginas11
ISBN (versión impresa)9789811963469
EstadoPublicada - 2023
EventoInternational Conference on Communication and Applied Technologies, ICOMTA 2022 - Cuenca, Ecuador
Duración: 7 sep. 20229 sep. 2022

Serie de la publicación

NombreSmart Innovation, Systems and Technologies
ISSN (versión impresa)2190-3018
ISSN (versión digital)2190-3026


ConferenciaInternational Conference on Communication and Applied Technologies, ICOMTA 2022

Nota bibliográfica

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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