Video Conferencing Platforms for Learning: Which is the Best Platform?

Omar Cóndor-Herrera, Mónica Bolaños-Pasquel, Carlos Ramos-Galarza

Producción científica: Capítulo del libro/informe/acta de congresoContribución de conferenciarevisión exhaustiva

Resumen

Due to the COVID-19 pandemic, the education field was forced to develop virtual learning environments on videoconferencing platforms. The most used videoconferencing platforms are Microsoft Teams, Zoom, Google Meet, and WhatsApp. This article aims to identify the perceptions that teachers have when using these platforms to determine which platform is the most optimal for developing the activities. The study involved 33 male and female teachers working at the high school and university levels. They responded to a survey that evaluated various aspects of four videoconferencing platforms: Microsoft Teams, Zoom, Google Meet, and WhatsApp. The aspects evaluated were usability, platform design, benefits of the application for learning, and platform reliability. According to research results, survey participants said that, according to their perceptions, the best videoconferencing platform for the development of online classes is Zoom; WhatsApp, and Zoom are the easiest applications to learn to use; Google Meet is the most difficult to learn to use; and Zoom has the best interface design. The video conference platform that offers the best benefits for the teaching–learning process is Zoom. WhatsApp offers the least benefits in relation to the others. Based on the results, it can be stated that, according to the perceptions of the teachers surveyed, the platform that offers the best benefits in the areas evaluated is Zoom.

Idioma originalInglés
Título de la publicación alojadaHCI International 2022 – Late Breaking Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings
EditoresConstantine Stephanidis, Margherita Antona, Stavroula Ntoa, Gavriel Salvendy
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas118-129
Número de páginas12
ISBN (versión impresa)9783031196812
DOI
EstadoPublicada - 2022
Evento24th International Conference on Human-Computer Interaction, HCII 2022 - Virtual, Online
Duración: 26 jun. 20221 jul. 2022

Serie de la publicación

NombreCommunications in Computer and Information Science
Volumen1655 CCIS
ISSN (versión impresa)1865-0929
ISSN (versión digital)1865-0937

Conferencia

Conferencia24th International Conference on Human-Computer Interaction, HCII 2022
CiudadVirtual, Online
Período26/06/221/07/22

Nota bibliográfica

Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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