La mediación contribuye satisfactoriamente a la resolución de los conflictos intrafamiliares

Maria Fannery Suarez Berrio, Julio Torrado, Rubi Carrera, Nerea Laucirica

Producción científica: Capítulo del libro/informe/acta de congresoContribución de conferenciarevisión exhaustiva

Resumen

This paper aims to determine whether in some centers of mediation and conflict resolution, in Quito and Ibarra - Ecuador, mediation is an alternative method for conflict resolution and contributes to the adequate and satisfactory management of domestic problems; From indicators of satisfaction concerning a) characteristics of mediation, b) the process of mediation and c) the outcome of mediation; scales that evidence significant differences between requested and requesting people. Simultaneously, it also attempts to analyze the differences in the profile of the users of the mediation center and their assessments of the process in cases where mediation has offered satisfactory results, in contrast to those who have not fulfilled the criterion. The results obtained from an interview to 154 people have been significant.

Título traducido de la contribuciónMediation contributes satisfactorily to the resolution of intra-family conflicts
Idioma originalEspañol
Título de la publicación alojadaAtas da 12a Conferencia Iberica de Sistemas e Tecnologias de Informacao, CISTI 2017 / Proceedings of the 12th Iberian Conference on Information Systems and Technologies, CISTI 2017
EditoresLuis Paulo Reis, Alvaro Rocha, Braulio Alturas, Carlos Costa, Manuel Perez Cota
EditorialIEEE Computer Society
ISBN (versión digital)9789899843479
DOI
EstadoPublicada - 11 jul. 2017
Evento12th Iberian Conference on Information Systems and Technologies, CISTI 2017 - Lisbon, Portugal
Duración: 21 jun. 201724 jun. 2017

Serie de la publicación

NombreIberian Conference on Information Systems and Technologies, CISTI
ISSN (versión impresa)2166-0727
ISSN (versión digital)2166-0735

Conferencia

Conferencia12th Iberian Conference on Information Systems and Technologies, CISTI 2017
País/TerritorioPortugal
CiudadLisbon
Período21/06/1724/06/17

Nota bibliográfica

Publisher Copyright:
© 2017 AISTI.

Palabras clave

  • Agreements
  • Conflict resolution
  • Domestic problems
  • Indicators of satisfaction
  • Interpersonal relations
  • Mediation

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