COMPARATIVE ANALYSIS OF FORECASTING TECHNIQUES FOR TIME SERIES IN TELECOMMUNICATIONS

This article shows the comparative analysis of several classical forecasting methods for the time series of the number of users of fixed and mobile internet access services, monitored by the government agency that controls telecommunications in Ecuador, the analysis has been carried out on data recorded for 11 years. The results are shown in summary tables and figures for each method used to compare the results of the forecasts obtained and using statistics that calculate the error, the most suitable method has been determined for adjustment in each of the internet services in the country, which will allow forecasting the communication demand by this means to estimate sales and for better decision making by the actors involved.