Video Conferencing Platforms for Learning: Which is the Best Platform?

Omar Cóndor-Herrera; Mónica Bolaños-Pasquel; Carlos Ramos-Galarza

doi:10.1007/978-3-031-19682-9_16

Video Conferencing Platforms for Learning: Which is the Best Platform?

Omar Cóndor-Herrera
, Mónica Bolaños-Pasquel
, Carlos Ramos-Galarza^*

^*Corresponding author for this work

Health

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

Abstract

Due to the COVID-19 pandemic, the education field was forced to develop virtual learning environments on videoconferencing platforms. The most used videoconferencing platforms are Microsoft Teams, Zoom, Google Meet, and WhatsApp. This article aims to identify the perceptions that teachers have when using these platforms to determine which platform is the most optimal for developing the activities. The study involved 33 male and female teachers working at the high school and university levels. They responded to a survey that evaluated various aspects of four videoconferencing platforms: Microsoft Teams, Zoom, Google Meet, and WhatsApp. The aspects evaluated were usability, platform design, benefits of the application for learning, and platform reliability. According to research results, survey participants said that, according to their perceptions, the best videoconferencing platform for the development of online classes is Zoom; WhatsApp, and Zoom are the easiest applications to learn to use; Google Meet is the most difficult to learn to use; and Zoom has the best interface design. The video conference platform that offers the best benefits for the teaching–learning process is Zoom. WhatsApp offers the least benefits in relation to the others. Based on the results, it can be stated that, according to the perceptions of the teachers surveyed, the platform that offers the best benefits in the areas evaluated is Zoom.

Original language	English
Title of host publication	HCI International 2022 – Late Breaking Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings
Editors	Constantine Stephanidis, Margherita Antona, Stavroula Ntoa, Gavriel Salvendy
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	118-129
Number of pages	12
ISBN (Print)	9783031196812
DOIs	https://doi.org/10.1007/978-3-031-19682-9_16
State	Published - 2022
Event	24th International Conference on Human-Computer Interaction, HCII 2022 - Virtual, Online Duration: 26 Jun 2022 → 1 Jul 2022

Publication series

Name	Communications in Computer and Information Science
Volume	1655 CCIS
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Conference

Conference	24th International Conference on Human-Computer Interaction, HCII 2022
City	Virtual, Online
Period	26/06/22 → 1/07/22

Bibliographical note

Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 4 Quality Education

Keywords

Disruptive technology
Distance learning
Electronic learning platform
Videoconference
Virtual learning

Access to Document

10.1007/978-3-031-19682-9_16

Cite this

Cóndor-Herrera, O., Bolaños-Pasquel, M., & Ramos-Galarza, C. (2022). Video Conferencing Platforms for Learning: Which is the Best Platform? In C. Stephanidis, M. Antona, S. Ntoa, & G. Salvendy (Eds.), HCI International 2022 – Late Breaking Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings (pp. 118-129). (Communications in Computer and Information Science; Vol. 1655 CCIS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-19682-9_16

Cóndor-Herrera, Omar ; Bolaños-Pasquel, Mónica ; Ramos-Galarza, Carlos. / Video Conferencing Platforms for Learning : Which is the Best Platform?. HCI International 2022 – Late Breaking Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings. editor / Constantine Stephanidis ; Margherita Antona ; Stavroula Ntoa ; Gavriel Salvendy. Springer Science and Business Media Deutschland GmbH, 2022. pp. 118-129 (Communications in Computer and Information Science).

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title = "Video Conferencing Platforms for Learning: Which is the Best Platform?",

abstract = "Due to the COVID-19 pandemic, the education field was forced to develop virtual learning environments on videoconferencing platforms. The most used videoconferencing platforms are Microsoft Teams, Zoom, Google Meet, and WhatsApp. This article aims to identify the perceptions that teachers have when using these platforms to determine which platform is the most optimal for developing the activities. The study involved 33 male and female teachers working at the high school and university levels. They responded to a survey that evaluated various aspects of four videoconferencing platforms: Microsoft Teams, Zoom, Google Meet, and WhatsApp. The aspects evaluated were usability, platform design, benefits of the application for learning, and platform reliability. According to research results, survey participants said that, according to their perceptions, the best videoconferencing platform for the development of online classes is Zoom; WhatsApp, and Zoom are the easiest applications to learn to use; Google Meet is the most difficult to learn to use; and Zoom has the best interface design. The video conference platform that offers the best benefits for the teaching–learning process is Zoom. WhatsApp offers the least benefits in relation to the others. Based on the results, it can be stated that, according to the perceptions of the teachers surveyed, the platform that offers the best benefits in the areas evaluated is Zoom.",

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Cóndor-Herrera, O, Bolaños-Pasquel, M & Ramos-Galarza, C 2022, Video Conferencing Platforms for Learning: Which is the Best Platform? in C Stephanidis, M Antona, S Ntoa & G Salvendy (eds), HCI International 2022 – Late Breaking Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings. Communications in Computer and Information Science, vol. 1655 CCIS, Springer Science and Business Media Deutschland GmbH, pp. 118-129, 24th International Conference on Human-Computer Interaction, HCII 2022, Virtual, Online, 26/06/22. https://doi.org/10.1007/978-3-031-19682-9_16

Video Conferencing Platforms for Learning: Which is the Best Platform? / Cóndor-Herrera, Omar; Bolaños-Pasquel, Mónica; Ramos-Galarza, Carlos.
HCI International 2022 – Late Breaking Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings. ed. / Constantine Stephanidis; Margherita Antona; Stavroula Ntoa; Gavriel Salvendy. Springer Science and Business Media Deutschland GmbH, 2022. p. 118-129 (Communications in Computer and Information Science; Vol. 1655 CCIS).

Research output: Chapter in Book/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Video Conferencing Platforms for Learning

T2 - 24th International Conference on Human-Computer Interaction, HCII 2022

AU - Cóndor-Herrera, Omar

AU - Bolaños-Pasquel, Mónica

AU - Ramos-Galarza, Carlos

PY - 2022

Y1 - 2022

N2 - Due to the COVID-19 pandemic, the education field was forced to develop virtual learning environments on videoconferencing platforms. The most used videoconferencing platforms are Microsoft Teams, Zoom, Google Meet, and WhatsApp. This article aims to identify the perceptions that teachers have when using these platforms to determine which platform is the most optimal for developing the activities. The study involved 33 male and female teachers working at the high school and university levels. They responded to a survey that evaluated various aspects of four videoconferencing platforms: Microsoft Teams, Zoom, Google Meet, and WhatsApp. The aspects evaluated were usability, platform design, benefits of the application for learning, and platform reliability. According to research results, survey participants said that, according to their perceptions, the best videoconferencing platform for the development of online classes is Zoom; WhatsApp, and Zoom are the easiest applications to learn to use; Google Meet is the most difficult to learn to use; and Zoom has the best interface design. The video conference platform that offers the best benefits for the teaching–learning process is Zoom. WhatsApp offers the least benefits in relation to the others. Based on the results, it can be stated that, according to the perceptions of the teachers surveyed, the platform that offers the best benefits in the areas evaluated is Zoom.

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Cóndor-Herrera O, Bolaños-Pasquel M, Ramos-Galarza C. Video Conferencing Platforms for Learning: Which is the Best Platform? In Stephanidis C, Antona M, Ntoa S, Salvendy G, editors, HCI International 2022 – Late Breaking Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings. Springer Science and Business Media Deutschland GmbH. 2022. p. 118-129. (Communications in Computer and Information Science). doi: 10.1007/978-3-031-19682-9_16

Video Conferencing Platforms for Learning: Which is the Best Platform?

Abstract

Publication series

Conference

Bibliographical note

UN SDGs

Keywords

Access to Document

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Cite this