Social networks: Analysis of its management and efficiency in corporate communications of the 100 largest companies in Ecuador

  • Carlos Granda
  • , Fanny Paladines
  • , María Quezada

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The article presents research on activity in social networks of the 100 largest companies in Ecuador, to emitted invoices and tax contribution; the central object is to analyze the management of corporate communication and measure results, from structured sheets that show quantifiable data. The information is obtained from the profiles and official sites of Facebook, Twitter and You tube. To deepen the analysis, it is taken as reference, a group of 10 companies with increased activity according to the study. Social networking research and the generation of verifiable data with respect to the management of corporate communications, is a pending task in Ecuador. The data correspond to a week of observation (20 to 26 October 2014) of the main accounts of every company. The analyzed aspects are: number of followers, tweets or comments, official postings, number of publications per week and formal digital campaigns, among other parameters. With the above, we pretend to measure the level of interaction between enterprises, their followers and the public response to the information provided by the organizations, as well as the frequency and conditions of use of these communication systems.

Translated title of the contributionRedes sociales: Análisis de su gestión y eficacia en la comunicación corporativa de las 100 empresas más grandes de Ecuador
Original languageEnglish
Title of host publicationCISCI 2015 - Decima Cuarta Conferencia Iberoamericana en Sistemas, Cibernetica e Informatica, Decimo Segundo Simposium Iberoamericano en Educacion, Cibernetica e Informatica, SIECI 2015 - Memorias
EditorsMiguel David Rojas Lopez, Nagib C. Callaos, Jorge Baralt, Belkis Sanchez, Andres Tremante
PublisherInternational Institute of Informatics and Systemics, IIIS
Pages105-110
Number of pages6
ISBN (Electronic)9781941763315
StatePublished - 2015
Externally publishedYes
EventDecima Cuarta Conferencia Iberoamericana en Sistemas, Cibernetica e Informatica, CISCI 2015, Decimo Segundo Simposium Iberoamericano en Educacion, Cibernetica e Informatica, SIECI 2015 - 14th Ibero-American Conference on Systems, Cybernetics and Informatics, CISCI 2015, 12th Ibero-American Symposium on Education, Cybernetics and Informatics, SIECI 2015 - Orlando, United States
Duration: 12 Jul 201515 Jul 2015

Publication series

NameCISCI 2015 - Decima Cuarta Conferencia Iberoamericana en Sistemas, Cibernetica e Informatica, Decimo Segundo Simposium Iberoamericano en Educacion, Cibernetica e Informatica, SIECI 2015 - Memorias

Conference

ConferenceDecima Cuarta Conferencia Iberoamericana en Sistemas, Cibernetica e Informatica, CISCI 2015, Decimo Segundo Simposium Iberoamericano en Educacion, Cibernetica e Informatica, SIECI 2015 - 14th Ibero-American Conference on Systems, Cybernetics and Informatics, CISCI 2015, 12th Ibero-American Symposium on Education, Cybernetics and Informatics, SIECI 2015
Country/TerritoryUnited States
CityOrlando
Period12/07/1515/07/15

Cite this