Efectos del customer relationship management en la satisfacción del estudiante de la educación superior

Translated title of the contribution: Effects of customer relationship management on student satisfaction in higher education

Research output: Contribution to journal › Article › peer-review

Translated title of the contribution	Effects of customer relationship management on student satisfaction in higher education
Original language	Spanish (Ecuador)
Article number	31
Journal	Espacios
Volume	38
Issue number	60
State	Published - 8 Oct 2017

Publisher Copyright:
© 2017.

Cite this

@article{ba13ef8a32d3452097a9cb52a31405ef,

title = "Efectos del customer relationship management en la satisfacci{\'o}n del estudiante de la educaci{\'o}n superior",

keywords = "Customer Relationship Management, Higher education, Student satisfaction",

author = "Patricio Medina-Chicaiza and Teresa Freire-Aill{\'o}n and Galo L{\'o}pez-Sevilla",

note = "Publisher Copyright: {\textcopyright} 2017.",

year = "2017",

month = oct,

day = "8",

language = "Espa{\~n}ol (Ecuador)",

volume = "38",

journal = "Espacios",

issn = "0798-1015",

publisher = "Revista Espacios",

number = "60",

}

TY - JOUR

T1 - Efectos del customer relationship management en la satisfacción del estudiante de la educación superior

AU - Medina-Chicaiza, Patricio

AU - Freire-Aillón, Teresa

AU - López-Sevilla, Galo

PY - 2017/10/8

Y1 - 2017/10/8

KW - Customer Relationship Management

KW - Higher education

KW - Student satisfaction

UR - https://www.scopus.com/pages/publications/85038632465

M3 - Artículo

SN - 0798-1015

VL - 38

JO - Espacios

JF - Espacios

IS - 60

M1 - 31

ER -